Abeja's SHIPPING and Order Policies
Age Requirement
Wines may only be purchased, shipped and delivered to individuals 21 years of age and above. Your date of birth is required for verification.
Shipping
Destination: It is your responsibility to provide the winery a current, valid shipping address (including a business name, if applicable). Wine deliveries typically occur during normal business hours and an adult must be available to sign for delivery, as federally required.
Once your order is placed, you will receive an email confirmation with your projected shipping date. If you require a specific delivery date, please contact our team directly.
Carriers: Our wines ship via standard ground service by either UPS or FedEx. If shipping to a UPS or FedEx shipping center, you must include the business name and request the appropriate shipper. UPS will not deliver to FedEx, and vice versa. USPS does not ship wine or accept P.O. Box deliveries.
An unsuccessful delivery, reroute and/or reshipment will accrue additional shipping cost(s).
Weather Holds: In periods of extreme heat or cold, orders may be placed on weather holds to protect your wines and guarantee provenance. During these periods, expedited shipping and/or cold packs are available at an additional cost.
Will Call Pick Up
Will Call orders are available to pick up from Abeja's tasting room, by appointment only. Orders which are not picked up within six months will be shipped at an additional cost.
Cancellation and Returns
Shipping: After your wine ships, we are unable to accept returns, by law, unless the product is corked or flawed (evidence is requested). We are also unable to accept exchanges or returns of wine that was ordered in error.
Custom Allocations: Prior to each New Release, allocation members receive an email confirming their custom allocation along with a deadline to submit changes and a processing date for the Standing Order. Once the order is processed, changes and cancellations are no longer available. Some exceptions are considered within one week of the processing date.
Sales Tax
Shipping orders: Sales tax is applied based on the destination state and zip code.
Shipping Destinations
Abeja is licensed to ship wine into most US states.
EXCEPTIONS:
We cannot ship to DE, MS, NH, RI, UT, or WV.
Alabama | Shipments are legally required to ship to a state liquor store. Please complete the ABC Authorization Form and return to wine@abeja.net to be included with your shipment.
Arkansas | Shipments are allowed for on-premise orders only; wine must be shipped to a private residence.
Canada | Shipments are allowed in AB, ON, QC only. Alcohol shipments to Canada must utilize UPS air service (no Standard ground service) and be addressed to the individual(s) purchasing the alcohol except in Ontario. In Ontario, the Liquor Control Board of Ontario (LCBO) should be addressed as the consignee in care of (c/o) the individual receiving the package. Must include Certificate of Origin noting the consignee/importer and Delivery Order Slip that includes specified information: – Name – Address – Phone number of both the store selling alcohol and the purchaser – A list of alcohol being delivered and the delivery charge – Documentation indicating the value of shipment (supplier invoices, etc. along with proof of payment (typically a credit card receipt) – Documentation of the value and proof of payment.
Customer Service
Please contact the winery at wine@abeja.net or 509-526-7400 for further assistance.